Frequently Asked Questions​
Reach out to South Park Liquor—where your questions are our priority. With our extensive and unique product range, it’s natural to have queries. Don’t hesitate to contact us; our expert team is always eager to assist you.
Please reach out to us at thind@southparkliquor.ca if you are having an issue using a discount code. Please include the discount code you are trying to use.
Please contact us at thind@southparkliquor.ca to be added into our email list or have your Cellar Club account updated with a new email.
To cancel your order, please reach out to us at thind@southparkliquor.ca letting us know the reason for cancellation and the order number of the order you’d like to cancel.
Please call or email Sukh or Prab at 780-450-4868 or thind@southparkliquor.ca to be issued a refund for shipping costs.
Pickups will be ready within 24 hours after the order was placed unless otherwise noted. Please wait for your pickup time confirmation email before you drive to the store.
By choosing our FREE in-store pickup option during your online shopping checkout you've let us know that you'd like to personally pickup your online order.
You will receive two emails from us. One email confirms we have received your order and a second email that confirms your order is ready to be picked up.
Please wait for your pickup time confirmation email before you drive to the store.
Upon arriving at South Park Liquor, come inside and let our team members know you are here for an online pick-up order.
In order for us to send your order home with you, you will be required to show the following information:
- Valid Government-Issued
- Photo ID
- Online Order Number
**If someone else is picking up your order, please make a note on your order before placing or respond back to your pickup confirmation email. Let us know their full name and ensure they have a valid government issued photo ID. We will be unable to release your order to anyone other than you without proper notification.